Family Stores Doing the Most Good®

Store Policies

Basic Policy Reminders for your Review

POLICY STATEMENTS

PLEASE CHECK YOUR BAGS AT THE DOOR

All bags are subject to inspection

  • CHILDREN must be by your side at all times
  • NO TAG = NO SALE  Altered tags will not be sold
  • NO NEGOTIATING  All sales are scheduled / Never spontaneous
  • ALL SALES ARE FINAL without consideration of refund, credit or exchange
  • NO PERSONAL INFORMATION is to be ever to be exchanged between employees and customers.  Notifications are strictly prohibited.
  • NO LOADING Salvation Army personnel are strictly prohibited from assisting you in loading items into or onto your car and cannot provide any materials you might use to strap or tie down your purchases, trunks or doors
    • The Salvation Army is NOT responsible for any damage done while off-loading your vehicle
  • CASH & CARRY:  All discounted items must be removed at the time of sale to provide room for new merchandise. 
  • FURNITURE & LARGE APPLIANCES must be picked up within 24 business hours or it will be resold.  We are not responsible for any damage that may occur between the time of purchase and the time of pickup.  You leave it at your own risk

The Manager is not available or authorized to exempt you from any of these stated policies

Video surveillance is in effect

Shoplifters will be prosecuted to the fullest extent of the law

Thank you for shopping and donating at The Salvation Army

1 800 SA TRUCK        CHICAGO.SATRUCK.ORG