Store Policies

Basic Policy Reminders for your Review

PLEASE CHECK YOUR BAGS AT THE DOOR

All bags are subject to inspection

CHILDREN must be by your side at all times
NO TAG = NO SALE Altered tags will not be sold
NO NEGOTIATING All discounts are scheduled / Never spontaneous
ALL SALES ARE FINAL without consideration of refund, credit or exchange
NO PERSONAL INFORMATION is to be ever to be exchanged between employees and customers. Notifications are strictly prohibited.
NO LOADING Salvation Army personnel are strictly prohibited from assisting you in loading items into or onto your car and cannot provide any materials you might use to strap or tie down your purchases, trunks or doors
- The Salvation Army is NOT responsible for any damage done while off-loading your vehicle
CASH & CARRY: All discounted items must be removed at the time of sale to provide room for new merchandise.
FURNITURE & LARGE APPLIANCES must be picked up within 24 business hours or it will be resold. We are not responsible for any damage that may occur between the time of purchase and the time of pickup. You leave it at your own risk

Video surveillance is in effect

Shoplifters will be prosecuted to the fullest extent of the law

Thank you for shopping and donating at The Salvation Army

1 800 SA TRUCK CHICAGO.SATRUCK.ORG